About Us

Victoria Lichtenberger, MPS, CMC, BCC - Founder, Care Manager & Life Coach

At a young age, our founder Victoria Lichtenberger discovered her passion for working with older adults. She enjoyed spending time with her elderly neighbors, listening to their stories, and ensuring they felt cared for and supported.

In 2006, Victoria established her practice with the aim of providing insightful and compassionate care to individuals and families facing the challenges of aging and caregiving. With over two decades of experience, she brings a wealth of knowledge and expertise to her clients.

Victoria holds a bachelor’s degree in psychology and a master’s degree in professional studies, focusing on geriatric care management. She is nationally certified as a professional care manager and has been a dedicated member of the Aging Life Care® Association for many years. In addition to her work in Aging Life Care management, Victoria is a Board Certified Life Coach and offers life coaching services to family caregivers and women navigating life transitions.

During her college years, Victoria volunteered at a local nursing home, where she witnessed the need for advocacy among residents without nearby family support. This experience motivated her to pursue an advanced degree in geriatric care management, becoming one of the few professionals in the country with such specialized training. Since graduating in 1996, Victoria has been a passionate advocate for her clients as a care manager, consistently finding innovative solutions to bring joy, hope, and peace into their lives.

Victoria’s commitment to helping individuals flourish in every season of life is driven by her God-given passion. As a certified care manager and life coach, she offers guidance, counsel, and support to empower and encourage her clients.

Victoria is an active member of the National Academy of Certified Care Managers, the Aging Life Care® Association, and the Alzheimer’s Association. She also facilitates a Christian caregiver support group and frequently presents on various topics related to family caregiving and aging well.

Having served the Charlotte, North Carolina community with ElderSource for many years, Victoria recently launched Grace Care Partners in Naples, Florida in 2023. She is incredibly grateful for her husband of 26 years, Vince, and takes pride in being the mother of two adult daughters.

Aneta Carrillo - Care Manager

Aneta Carrillo is a dedicated nursing professional with over 25 years of experience, specializing in geriatric care. Throughout her career, she has worked extensively with elderly patients facing a range of conditions, including strokes, dementia, and those receiving care in nursing homes or privately. Aneta’s commitment to her patients is unwavering as she strives to enhance their quality of life and provide them with exceptional care and support.

Aneta completed her nursing education at The International Institute for Healthcare in Boca, Raton, Florida, equipping her with the necessary knowledge and skills to excel in her field. Her attributes of responsibility, reliability, and genuine care serve as the foundation of her nursing approach. Aneta takes immense pride in her ability to positively impact the lives of her patients, ensuring their well-being and comfort at all times.

Aneta’s primary objective is to make a significant difference in the lives of her patients. Through her compassionate care and deep understanding of the challenges faced by the elderly, she creates a nurturing and supportive environment. Drawing on her extensive experience, Aneta develops individualized care plans that address the unique needs of each patient, ultimately improving their overall quality of life.

Born and raised in the picturesque Polish village of Czorsztyn, Aneta’s upbringing in her parents’ bed and breakfast instilled in her the values of responsibility and determination that have guided her throughout her life. She has been a resident of Naples for over 15 years and cherishes her free time spent with her husband Miguel and their two teenage daughters.

How we are different

What makes an Aging Life Care Manager stand apart from other elder care professionals is our commitment to stay focused on the needs of the client and family. Others may offer services for less, but what you receive cannot help but be influenced by the payment structure.

Senior advisors are paid referral fees to suggest eldercare facilities. As a general rule, they have a limited sphere of knowledge and do not hold a professional degree that gives them expertise in the eight key areas of eldercare. Only those facilities willing to pay a finder’s fee will be included in their list of suggestions. There may be a more appropriate option, but it will not be mentioned if the facility does not pay for referrals.

Hospital- or insurance-based case managers are employees of the health care system. They are good professionals. Their focus, however, is to address the issues of patients within the institution and to make efficient use of services for their organization.

We are based in the community and work with aging adults wherever they live. We provide continuity of care across all settings. We include the family and focus on improving quality of life for the older adult and their grown children.

Because we are paid directly by you, we are independent and objective. Our focus is 100% on the needs of your family and your aging loved ones. We apply our considerable skill and years of training to your unique situation.

When the issue is safety and quality of life, you deserve the best!

Professional memberships

We pride ourselves in our commitment to stay abreast of the ever-changing landscape of senior services and aging research. To this end, Victoria is an Advanced Professional member of the The Aging Life Care^® Association

What is a Care Manager

A care manager is a health and human services specialist who acts as a guide and advocate for families who are caring for older relatives or disabled adults. A care manager helps clients live life to its fullest: Encouraging independence, protecting dignity, and addressing safety and security concerns.

Our holistic approach focuses on physical, mental, emotional, and spiritual well-being. We also have extensive knowledge about the costs, quality, and availability of resources in the community.

To support families, care managers offer their expertises in 8 categories outlined by the Aging Life Care Association.

How do you know you need a Care Manager?

When caregiving for an aging family member becomes overwhelming, it may be time to contact an Aging Life Care Professional.

You may need an Aging Life Care Professional if the person you are caring for:

• has multiple medical or psychological issues
• is unable to live safely in their current environment
• is not pleased with current care providers and requires advocacy
• is confused about their own financial and/or legal situation
• has limited or no family support

Or if your family:

• has just become involved with helping the individual and needs direction about available services
• is either “burned out” or confused about care solutions
• has limited time and/or expertise in dealing with the individual’s chronic care needs and does not live close by
• is at odds regarding care decisions
• needs education and/or direction in dealing with behaviors associated with dementia

What are the benefits of using a Care Manager?

Aging Life Care services are offered in a variety of settings. Care Managers can serve the needs of their clients by providing:

• Personalized and compassionate service — focusing on the individual’s wants and needs.
• Accessibility — care is typically available 24 hours a day, 7 days a week.
• Continuity of care – communications are coordinated between family members, doctors and other professionals, and service providers.
• Cost containment — inappropriate placements, duplication of services, and unnecessary hospitalizations are avoided.
• Quality control – Aging Life Care services follow ALCA’s Standards of Practice and Code of Ethics

What is the difference between caregiver coaching and care management?

“Aging like your management” and “coaching” are two different approaches to supporting individuals in the process of aging.

“Aging like your management” refers to a management or care approach that focuses on providing assistance, resources, and support to help individuals age well and maintain their independence. It involves managing various aspects of aging, such as healthcare, finances, living arrangements, and social connections.

On the other hand, “coaching” is a practice that involves a supportive and collaborative partnership between a coach and an individual. Coaching helps individuals identify their goals, develop strategies, and make positive changes in their lives. In the context of aging, coaching can assist individuals in navigating the challenges and transitions associated with getting older, such as career transitions, personal growth, emotional well-being, and creating a fulfilling lifestyle.

While “aging like your management” focuses on managing the practical aspects of aging, coaching takes a more holistic approach, addressing the individual’s personal growth, self-discovery, and overall well-being. Both approaches can be beneficial and may complement each other in supporting individuals in their journey of aging.