About Us

Victoria Lichtenberger, MPS, CMC, BCC - Founder, Certified Care Manager & Life Coach

Victoria’s commitment to helping individuals flourish in every season of life is driven by her God-given passion. Her professional credentials include: a bachelor’s degree in psychology and a master’s degree in professional studies with a focus on geriatric care management, a national certification as a professional care manager through the ACLA, and is a Board Certified Life Coach The Center for Credentialing & Education, Inc.

As a certified care manager and life coach, she offers guidance, counsel, and support to empower and encourage her clients. Victoria is a dedicated, passionate advocate for her clients and consistently finds innovative solutions that bring joy, hope, and peace into their lives to help families navigate the challenges of the aging process.

During her college years, Victoria volunteered at a local nursing home, where she witnessed the need for advocacy among residents without nearby family support. This experience motivated her to pursue an advanced degree in geriatric care management, becoming one of the few professionals in the country with such specialized training.

Victoria is an active member of the National Academy of Certified Care Managers, the Aging Life Care® Association, and the Alzheimer’s Association. In addition, she facilitates a Christian caregiver support group and frequently presents on topics related to family caregiving and aging well.

With over two decades of experience, she brings a wealth of knowledge and expertise grounded in her steadfast christian faith to her clients.  For many years 20 years, Victoria served the Charlotte, North Carolina community with ElderSource.  Her commitment to profession and her love for the Naples community led her to launch Grace Care Partners in 2023.

She is incredibly grateful for her husband of 26 years, Vince, and takes pride in being the mother of two adult daughters.

Joan Hauswald, BSN, JD, RN -Care Manager

Joan is a registered nurse licensed in the State of New York as well as an attorney admitted to the New York Bar. She and her husband retired and moved to southwest Florida in 2021 with the intention of relaxing and enjoying all that this tropical paradise has to offer.

Her professional journey started in service in the Emergency Room department as the lead/charge nurse where she learned to think on her feet and act decisively, while always keeping the best interests of the patient at the forefront,  providing exceptional care for her patients mental, emotional, physical and spiritual health; as well as those of the patient’s loved ones. While she served in this highly important role she returned to school to complete her Bachelors in Nursing.

Joans calling is to help others during vulnerable and critical moments in their lives. Having worked in the ER for 10 years, she decided to attend law school while working full-time. She completed the JD program at Brooklyn law school and passed the New York bar on her first attempt. She continued to work at the same hospital with her new professional accomplishment as the Hospital’s Associate General Counsel.

While southwest Florida’s lifestyle and beauty exceeded her expectations, there was still something missing. Joan thought back to her nursing and legal careers. Her ED experience taught her how best to handle the medical, mental, and emotional aspects of an illness or aging; the legal experience taught her the true meaning of advocacy and how to navigate the often-complex health care system. Becoming an Aging Life Care Manager is the answer to her dreams! Joan is ecstatic to join the Grace Care Partners team and be of service to the Naples community.

Aneta Carrillo - Assistant Care Manager

Aneta Carrillo is a dedicated health care professional with over 25 years of experience working with older adults and their families. Aneta completed her nursing education at The International Institute for Healthcare in Boca, Raton Florida and is actively working towards becoming a registered nurse in the State of Florida.

Aneta’s primary objective is to make a significant difference in the lives of her clients. Through her compassionate care and deep understanding of the challenges faced by the elderly, she creates a nurturing and supportive environment.

Drawing on her extensive experience, Aneta develops individualized care plans that address the unique needs of each patient, ultimately improving their overall quality of life.

Aneta has been a resident of Naples, Florida for over 15 years and cherishes her free time spent with her husband Miguel and their two teenage daughters.

FAQ

How do I know it’s time for a Care Manager?

It’s time for a Care Manager when the person you are caring for:

• Has multiple medical or psychological issues
• Is unable to live safely in their current environment
• Is not pleased with current care providers and requires advocacy
• Is confused about their own financial and/or legal situation
• Has limited or no family support

Or when the family:

• Has just become involved with helping the individual and needs direction about available services
• Is either “burned out” or confused about care solutions
• Has limited time and/or expertise in dealing with the individual’s chronic care needs and does not live close by
• Is at odds regarding care decisions
• Needs education and/or direction in dealing with behaviors associated with dementia

What are the benefits of working with a Care Manager?

• Personalized, compassionate service
• Accessibility 
• Continuity of care – communications are coordinated between family members, doctors and other professionals, and service providers.
• Cost containment — inappropriate placements, duplication of services, and unnecessary hospitalizations are avoided.
• Quality control – Aging Life Care services follow ALCA’s Standards of Practice and Code of Ethics

Take the Next Step

Let Grace Care Partners support you and your loved one through the journey of aging well!

Call today at 239-302-7650