Care Management


Perhaps your family lives far away, or you are a “solo ager” and need to arrange for your own care. Or maybe you are the child or niece/nephew of an older adult and you want to be sure they have the support they need.

You’ve come to the right place!

Our Care management services include: 

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Comprehensive Assessment

During the comprehensive assessment and evaluation, the care manager will visit the older adult in their current setting, which may be a family home, a rehabilitation facility, or a residential community. Other members of the family or support system may be included. The primary objective is to clarify the client’s goals and develop a plan for accomplishing those goals.

Our comprehensive assessment and evaluation includes obtaining psychosocial, legal, financial, physical and mental functioning and safety. Using a holistic approach, we provide a thorough report with recommendations to help maintain independence and improve the older adult’s safety and quality of life.

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Ongoing Support and Supervision

In many situations, older adults need ongoing monitoring to maintain the highest level of independence in their home or current living situation.

This might involve routine visits and written or verbal updates to concerned family members and/or other professionals regarding the ongoing status of the older adult. We can assist with treatment regimens, arranging for outside services and monitoring those services to ensure quality

You can have peace of mind knowing your loved one is being monitored and enjoying the highest quality of life possible.

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Long Term Placement

We identify the best alternatives for relocating to an independent, assisted or skilled nursing center and can coordinate all the needed services related to the move.

In addition to helping you find the most appropriate facility, our care managers help with all the decisions (and emotions!) that come with making a change. Often a move involves downsizing and letting go of longtime possessions. Our compassionate staff provides support during the process, with effective channels for passing sentimental belongings to places where they will be truly appreciated.

Making the transition to a new home environment can be tricky, especially if the move is from a single-family residence to a group-living situation.

Our experienced staff provides support that eases the transition so the person you care for quickly begins engaging with the new surroundings and experiences fewer barriers to adjustment.

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Responsive Problem Solving

Suppose your loved one falls and breaks a hip? Maybe they have a stroke, or get in an accident. We help families who are at a distance manage crisis situations to ensure the best outcome. We coordinate with the medical team and all family members to help make decisions in keeping with your relative’s wishes and goals. We can also assist with discharge plans, directing you to the best providers in the area based on your unique needs and finances. For those who live far away, we can provide timely updates that help you stay connected and make decisions about when is the best time to travel.

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Effective Advocacy

Our Aging Life Care Professionals, provide oversight and advocacy services for older adults at medical appointments and in facilities.

We can accompany the older adult to medical appointments to ensure accurate information is presented and that the doctor’s orders are properly obtained and executed. Accurate and timely information is also communicated to the concerned family members and/or responsible party.

For families living at a distance, we can serve as an advocate for an older adult residing in a long-term care facility.  We are aware of the states rules and regulations along with the resident right’s to receive the highest quality of care is delivered.

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Professional Referrals

Our Aging Life Care Professionals can make appropriate referrals to other reputable professionals in the community. Referrals may include the following: medical professionals and specialists, elder law attorneys, financial planners, trust officers, realtors, etc.You love the person you care for AND it may be that their care needs are consuming your life, leaving no room for other obligations and joys that are also important to you. We understand! We have been working with aging families for over 20 years.


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Family Caregiver Coaching

What usually happens in families is that one individual shoulders primary responsibility.

Is that you?
While caring for an elderly parent can be very gratifying, it is also a lot to juggle.

  • Is caregiving consuming your life?
  • Are you feeling tired, frustrated, and guilty?
  • Worried you can never do enough?

Family caregiver stress and burnout is very real. Let us work with you to develop a care plan that gives you time off to address your other responsibilities and recharge your batteries with activities that give you joy.

With coaching we can help you:

  • Identify and address signs of caregiver burnout
  • Integrate stress management and self-care
  • Constructively set limits and put balance back in your life.
  • Find resources to ease the load so you can be more of a daughter/son/spouse and less of a caregiver
  • Strategize to work with parents who are resistant to care and having a hard time with life changes
  • Learn skills for caring for a loved one with Alzheimer’s or dementia
  • Foster healthy relationships
  • Improve your overall well-being, physical, emotional and spiritual
  • Rekindle your own goals and dreams and feel optimistic about your future

Check out these success stories to see how caregiver coaching could ease your situation:

Dad has angry outbursts (case study). The Channing sisters touch base about once every 3-4 months as their Dad’s dementia gets worse. We have worked together to help them address his repetitive questions in the earlier stages. (Sarah was going crazy!!) Then they needed to take away his driver’s license (HUGE!). We helped them navigate the issue with the doctor and DMV. Recently Dad is starting to have irrational, angry outbursts. It’s a bit scary as he was always such a gentle person before. It’s also embarrassing if they are out in public. Together we discussed common strategies for calming an agitated loved one with dementia. They also took notes and discovered his triggers. It turns out he was more likely to blow in public if they were out and about in the late afternoon. Helping the Channing sisters master proven dementia techniques has made their life much easier. They also feel more confident knowing they can pick up the phone and get expert advice whenever a new issue arises.

Long distance daughter struggles with care from afar. Sal’s Mom died a few years ago and her dad, Mark, lives on his own. Mostly he’s okay, but Sal feels guilty that she isn’t able to visit as much as she’d like. Mark recently had a stroke and needs more help. Sal tried to arrange care from a distance, but it was not going well. Together we discussed the options for care and Sal was able to put together a local care team that could monitor her dad’s needs and be her eyes and ears long-distance.

Husband is getting no sleep as wife is up all night (case study) Bob and Deborah have been married for 55 years. His health is good, but she has Alzheimer’s and is declining. Bob is proud of taking care of his wife and fulfilling his vows, but he is exhausted. In particular, his wife is starting to get very restless and anxious at night. She gets up and paces the floor. She even got out once and was wandering in the neighborhood. He is unable to sleep because he’s so worried she will get out again. Working together we helped Bob develop strategies that reduced Deborah’s nighttime restlessness and identified a local home care agency that could send in overnight help now and then when he really needed to catch up on his sleep.

Difficult relationship makes caregiving hard (case study)

Jennifer’s parents divorced when she was 12. Her mom was an alcoholic and was not very available to her during the difficulties of the divorce and her teen years. Jennifer and her mom grew apart and didn’t see each other much. Jennifer is married and now has teens of her own. Her mother was recently diagnosed with glaucoma, a disease that will eventually result in blindness. Jennifer’s mom has started calling and asking for rides, help with paying her bills, etc. but Jennifer isn’t sure how much she wants to participate. She feels guilty, but she also has resentments from the past. Together we were able to help Jennifer identify limits concerning what she was and wasn’t willing to do to help her mom. We also helped her Jennifer identify local resources that could provide support for her mom as her vision loss got worse.

Want to learn more? Schedule a free initial consultation

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